Renting Storage from a Small Business

Published on 5/4/2023
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When it comes to renting a self-storage unit, there are many options to choose from. However, not all self-storage facilities are created equal. In Airway Heights, WA, you can choose to rent from a big publicly traded business or a family-owned self-storage facility. While both options may seem similar, there are many benefits to renting from a family-owned self-storage facility. In this blog post, we'll explore why it's beneficial to rent from a family-owned self-storage facility in Airway Heights, WA, versus a big publicly traded business.

Personalized Service
One of the biggest benefits of renting from a family-owned self-storage facility is the personalized service you'll receive. Family-owned businesses often take pride in their customer service and are committed to building relationships with their customers. They'll take the time to understand your needs and provide personalized solutions to help you with your storage needs. With a big publicly traded business, you may not receive the same level of personalized service, as they have many customers and may not have the time or resources to provide the same level of attention.

Local Knowledge and Expertise
Family-owned self-storage facilities have a deep understanding of the local community and the unique storage needs of their customers. They can offer expert advice on what size unit you'll need, the best way to store your items, and the best time of year to rent a unit. With their local knowledge and expertise, they can help you make the most of your self-storage experience. Big publicly traded businesses may not have the same level of local knowledge and expertise, as they often operate on a national or international level.

Flexibility
Family-owned self-storage facilities often offer more flexibility than big publicly traded businesses. They're more likely to work with you to find a storage solution that fits your unique needs, whether it's a short-term rental or a long-term lease. They may also offer more flexible payment options and be willing to negotiate on price. With a big publicly traded business, you may not have the same level of flexibility, as they often have strict policies and procedures that limit their ability to make exceptions.

Community Involvement
Family-owned self-storage facilities are often deeply rooted in the local community and are committed to giving back. They may sponsor local events, support local charities, or provide job opportunities to people in the community. When you rent from a family-owned self-storage facility, you're not just supporting a business, but you're also supporting the local community. Big publicly traded businesses may not have the same level of community involvement, as they often operate on a larger scale and may not have the same level of connection to the local community.

More Personal Touches
Family-owned self-storage facilities often go the extra mile to provide a personal touch to their customers. They may offer complimentary coffee or snacks in the office, have a play area for kids, or offer a moving truck to help you move your items into the unit. These small touches can make a big difference in your overall experience and can make you feel more comfortable and at ease when renting a self-storage unit. Big publicly traded businesses may not have the same level of personal touches, as they often have a more corporate and standardized approach.

In conclusion, renting from a family-owned self-storage facility in Airway Heights, WA, has many benefits compared to a big publicly traded business. With personalized service, local knowledge and expertise, flexibility, community involvement, and more personal touches, you're sure to have a positive experience when renting from a family-owned facility.